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Script #3: Amphibious Tour Captain's ScriptDue to confidentiality agreements, the company's name, and any words or phrases that might reveal its identity, have been omitted. Please note that the following is a four page excerpt from the original 22-page document.Note to the Captain:This document is not a script to be memorized word for word. It is intended as an example of how to make the adventure more conversational, fun and inclusive. The jokes and sound effects are tools that will help you create a unique experience for your Guests. Do not use all the suggested effects or jokes in any given tour! They will be much more effective if used sparingly. The timing and amount of information delivered at each tour highlight will be directly affected by personal style, as well as the amount of traffic each operator encounters. Each Captain must take ownership of the material and allow his or her quirky, fun-loving personality to shine. This text is not meant to be read, but rather performed. Please keep in mind that [Name withheld] is more of an attraction than a tour. The Captain is part tour guide, part historian, part cheerleader, part information officer-but most of all, an entertainer. Do your best to make this a one-of-a-kind experience for each and every passenger. They are the stars of this "show," so let your Guests decide how much or how little participation they will enjoy. And remember, children relate to the experience differently than adults. If they're having fun, everyone will have fun! TICKET SELLING AND QUEUE EXPERIENCE[Every aspect of this experience will be fun and entertaining. This includes the ticket selling, queue, load and unload experiences. A soundtrack filled with catchy tunes, colorful temporary banners, and magnetic panels with fun, branded graphics herald the experience, enticing passersby to join in the fun.]While Guests wait to board the next bus, the Ticket Host sells tickets, answers FAQs, and directs Guests to nearby restroom facilities. The Ticket Host (or the next Captain on deck) will also greet Guests, distribute noise makers, and deliver the following pre-boarding spiel: TICKET HOSTGood (Morning/Afternoon/Evening) folks, welcome to [Name withheld], "The Best Show on Wheels....and Water." This is a 60-minute sightseeing excursion that'll [will] take you to some of the most famous-and infamous-spots around the city aboard this amazing amphibious vehicle. We've got lots of exciting stuff for you today...a thrilling splashdown into the river, a relaxing cruise and along the way, your tour Captain will keep you thoroughly entertained with "the inside scoop," on this great town we call home. He's got helpful visitor tips, fascinating stories, and "inside information' about our city.LOAD EXPERIENCEWhen the time to board the Duck arrives, the Duck Captain assists in the embarkation process to the strains of a fun, catchy tune (OPTIONS: Land of 1000 Dances, Great Balls of Fire, or Respect )RIDE EXPERIENCECAPTAIN'S NARRATIVESOUND EFFECTSMUSIC: Green Onions (low underscoring) (While stopped at passenger loading zone) Hey there, folks-and welcome to [Name withheld] . Good morning ladies and gentlemen, and every one else (pause) Because there are some (sports team name) fans on board... I'll talk real slow. It is my great honor and privilege to introduce to you a true child of the South...an individual who embodies the classic beauty, southern charm and genteel elegance of Elvis Presley and the hip-grindin', song-beltin', rock 'n' roll dynamism of Delta Burke. A fella who is so familiar with local trivia, he actually knows that in Tennessee it is illegal to use a lasso to catch a fish-and he promises never to do it again. A person whose vast wisdom and intelligence is exceeded only by his boundless sense of modesty. I refer in these vague, general terms to...myself. So let's all give a big ol' round of applause to...ME! SOUND EFFECTSMUSIC: Canned applause My name is Captain [driver's 1st name], and for the next hour or so I'll be your host on one of the most unique tours you'll ever take anywhere in the world! That's right-not only is this vehicle you are sitting on one of the most unusual in the field of transportation, but this city you are in is one of the most entertaining communities on the globe. In fact, there is so much to see in here, that there is no way I can show it all to you in just an hour...but I'm going to do my best to show you as many of the highlights as I can... and I'm going to encourage you to visit some of this town's other great sites. Are there any home-towners here today? [waits for reply] Well, even if you've lived here your entire life, I promise you'll learn things about the this city that will intrigue you, surprise you, and maybe make you even more grateful than you already are to be living in this wonderful place. Anybody visiting from out of town? [Captain says "hi" to several out-of-towners and asks where they are visiting from.] [To guest in an unusual hat] I usually choose a First Mate for the tour and make them wear a funny hat, but I can see you already have one.[In the event a guest is clearly not participating, the Captain gives them a silly hat to wear] Congratulations! You're going to be my First Mate for this tour. Here's your official cap-it looks good on ya'!Safety SpielWe're just about to head out. But first, we have a few safety rules to go over.This vehicle is fully licensed and inspected as a commercial passenger carrier by the Department of Transportation... and as a passenger carrying boat by the United States Coast Guard. We'll get to some additional safety considerations relative to the water portion of our tour a little later, but for now, please exercise the same safety precautions on this vehicle as you would on a bus. So our first rule is that I'll need all of you to please stay seated at all times and be sure to keep your hands and all body parts safely inside the bus. Well, all right-that was two rules. Next: If you happen to lose something overboard, we are not allowed to go back for it. Final rule: Smoking is never allowed on board this bus! If I see any smoke coming from you, I will assume that you are on fire and I will be forced to take appropriate action-I've got a fire extinguisher and I'm not afraid to use it! Adult life preservers are overhead, children's are under the seat. I have a life ring up here. And if at any time the cabin should loose air pressure, a mask and snorkel will descend from the overhead compartment. [Captain holds up mask and snorkel.] Okay-people on the left point your arm to the left. People on right point your arm to the right. You are now pointing to the emergency exits. I even have one up here! [Captain lets down the windshield.] |
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